Payment
Goods will not be dispatched or stock reserved until payment is received. To ensure the availability of stock please pay as soon as possible, as all items are listed on other sites and may otherwise go out out stock before payment is received.
Delivery
We currently only despatch to UK Mainland addresses directly. All international orders will be processed through the Global Shipping Program. Orders will be despatched with a selection of couriers available to us including Royal Mail, Evri, Yodel, DPD, UPS and Parcelforce. We will endeavour to despatch your order as quickly as possible.
Returns
We will only accept returns on two conditions: Firstly, if the product arrives damaged and is reported within 48 hours or secondly, if we’ve sent the wrong item.
we really hope you will be happy with your purchase, however, we realise that occasionally this isn’t always the case. If there is an issue with a product on your delivery then please contact us via email in the first instance. All damages and discrepancies must be reported within 2 days and we would appreciate if you could photograph any damage or quality issues with a digital camera and email relevant photographs. Please also ensure that you keep any original packaging. This will be required in the case of a collection being being arranged.
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